Since 2002, Vieva Group has been a pioneer in transforming motor insurance claims management. Our journey began with motor surveyors and the development of an innovative online claims assessment solution. This led to the creation of our flagship product, Motoveys—India's first comprehensive online claims management platform.
In 2005, during the Mumbai floods, Motoveys was deployed by IFFCO Tokio General Insurance in its CSC3 zone. The platform revolutionized their claim processes, reducing the average claim Turnaround Time (TAT) from 3 months to just 32 days. By digitizing the surveyor assessment and documentation process, we enabled substantial savings in Average Claim Costs (ACC) and set a new standard for efficiency in the industry.
Building on the success of Motoveys, we expanded our offerings to include MotoPI, a robust solution for risk inspections, and a complete end-to-end motor claims management system. Our advanced suite of tools supports insurers by optimizing dealer service-level agreements (SLAs), enabling real-time claims provisioning, and introducing leak prevention mechanisms to safeguard against losses.
In 2009, Vieva Group introduced Spreferred, a groundbreaking doorstep service in partnership with one of the leading private insurance companies in India. This service brought convenience directly to customers, enhancing the overall claims experience and demonstrating our commitment to innovation.
Today, Vieva Group continues to push the boundaries of digital transformation in the motor insurance industry. We are working on cutting-edge technologies such as video streaming and AI-based assessments to make claims management even more efficient, accurate, and user-friendly.
Vieva Group has now started providing insurance solutions to customers outside India.
In addition to claims management, Vieva Intech, our technology arm, now provides end-to-end insurance and warranty solutions for all parties, right from Corporate sales, Retail sales, Underwriting, Policy Administration & Operations and Claims Settlement. The solution can be used by an entire gamut of actors like Sales Channel partners, Assurance providers, Service providers and Suppliers. Our key offerings include:
MotoCorpVSureB2B: A corporate business tie-up platform.
MotoVSure: A sales and underwriting system designed for sales channels, partners, and underwriting teams.
MotoVeysPol: A comprehensive policy administration solution.
At Vieva Group, our focus remains on driving innovation, improving efficiency, and delivering exceptional value to insurers and their customers. We are committed to leading the way in digital transformation for the insurance and warranty industries, ensuring that our clients stay ahead in an ever-evolving market.